Knowledge in a Sharely.ai workspace

In Sharely.ai, knowledge forms the foundation of your workspace's AI, providing it with the necessary information to effectively engage and assist your customers. This knowledge is versatile and can be sourced in multiple ways to best suit your business needs.

Knowledge types

Type	Description
Web page	Provide a URL (in the form of https://example.com (opens in a new tab)) which is downloaded and added to your workspace's knowledge. Use Case: Ideal for incorporating specific web articles, blog posts, or product pages.
Text	Provide text content and it's added to your knowledge. Use case: Useful for bespoke content, notes, or internal documents not available online.
Web site	Provide a URL (in the form of https://example.com (opens in a new tab)) which is traversed and all internal link to pages are added to your workspace's knowledge. Use Case: Perfect for comprehensive understanding of a complete website, like a corporate site or a knowledge base.
Upload document	Upload a file to your workspace's knowledge. Use Case: For adding PDFs, CSVs, JSON, or other files relevant to your business.
Dropbox (coming soon)	Sync a Dropbox folder which gets added to your workspace's knowledge. Use Case: Streamlines the process of updating and managing knowledge resources stored in Dropbox.
Youtube (coming soon)	Provide a Youtube video URL for which the transcript and time offsets are added to your workpace's knowledge. Use Case: Ideal for leveraging video content, tutorials, or webinars relevant to your business.