Designing Sharely.ai customer journeys

Your Suggested Call to Action (CTA)

You can configure your AI to present guests with either suggested questions or suggested goals. When you initially train your AI by adding knowledge to your workspace, the AI generates suggested questions based on the provided information.

Suggested Questions

Suggested questions help kick-start the conversation by offering guests a set of predefined inquiries. This addresses the common "blinking-cursor" problem, where users are unsure of what to ask.

Suggested Goals

Suggested goals help identify what the guest aims to achieve with your business. When a guest starts a goal, the AI guides the conversation by asking a series of questions that lead them to their desired outcome.