Workspace view

The Sharely.ai workspace view serves as the command center for your business, allowing you to oversee, customize, and optimize your interactions and AI capabilities in Sharely.ai.

Key Features of Workspace View

Dashboard overview

Get an at-a-glance view of your workspace's performance, including active spaces, ongoing interactions with guests.

Knowledge management

Centralize and manage the knowledge that powers your AI. Easily add, update, or modify the information from various sources like web pages, text content, and documents, ensuring your AI is always informed.

AI preview

Interact directly with your AI to gain insight into your customers' experience. Utilize the AI Preview to review and assess how your AI will respond to potential customer inquiries, ensuring a seamless and satisfactory interaction.

AI communications customization

Tailor your AI's voice, tone, and language to match different audience segments. Customize greetings, suggested questions, and responses to enhance the personalization of each customer interaction.

Journey mapping

Create and manage customer journeys from within your workspace in Sharely.ai. Start with the greetings feature, welcoming guests with personalized messages as they enter a space. Utilize suggested questions and goals to provide engaging conversation starters, and tailor the AI's responses through managed questions in the journey tab. These features collectively ensure a dynamic, personalized, and effective customer journey in Sharely.ai.

Collaboration tools

Facilitate teamwork with features that allow for collaborative management of spaces, including roles for hosts, co-hosts, and guests. Enhance team coordination and efficiency in customer engagement.

Analytics and reporting

Access detailed analytics to monitor and analyze customer interactions, AI performance, and journey effectiveness. Use these insights to refine your strategies and improve engagement outcomes.